Technical
Support
Stitches Designs firmly believes that the level of backup you give to your customers reflects directly on the quality of your business, we believe that no business can claim to be successful if you do not have a satisfied client base.
This is why we spend a lot of our time making sure our customers receive the very best in after sales support.
Many of our customers who purchase machinery from us are new to this industry and what they need to know is that we have the expertise and intention to help them succeed in their new venture, by providing training and support.
This level of service and commitment is the reason we believe we have an extremely high level of customer retention, the results quite simply speak for themselves.
Should any of our customers need our help, we have fully certified technicians on hand to resolve any situations promptly and professionally.
Once you have purchased our equipment you will be trained on-site by a qualified technician who has years of experience. We pride ourselves on our ability to competently train even the most inexperienced of individuals